Shipping Policy
Shipping Policy
Helpful information for shopping with yoxnim and caring for your order.
Order Processing
Orders are generally processed within 1β2 business days after successful payment and confirmation. Holidays, high demand or verification may extend processing.
Estimated U.S. Delivery
Standard U.S. transit is generally estimated at 7β15 business days after dispatch. These estimates are not guaranteed; carriers, weather, customs and destination can affect arrival.
Shipping Services & Fees
Available destinations, methods and charges appear at checkout. Fulfillment partners may ship from different locations and send separate parcels. Shipping origin can differ from our registered address.
Tracking & Address Changes
Tracking is emailed when available. Initial scans may take time. Check your address carefully; changes cannot be guaranteed once fulfillment begins.
Delivery Issues
For damaged, wrong, missing or delayed items, contact us with your order number, photographs and shipping label. Keep packaging during investigation. Check delivery areas and household members for parcels marked delivered.
International Orders
Availability depends on checkout. Duties and import-related charges may be payable by the recipient unless checkout or applicable law provides otherwise.
Business Information
- Brand
- yoxnim
- Legal Company
- Quanzhou Kaying Trading Co., Ltd.
- Legal Representative
- Zhu Ming
- Website
- yoxnim.com
- Address
- No. 782, Area A2, Qinggong New City, Yongchun County, Fujian, China (Cluster Registration)
- service@yoxnim.com
- Phone
- 13423781091
- Hours
- 8:00 AM β 10:00 PM Daily