Contact Us

Contact Us

yoxnim Β· Store Information

Contact Us

Helpful information for shopping with yoxnim and caring for your order.

Processing1–2 Business Days
U.S. Transit7–15 Business Days
Returns30 Days After Delivery
Support8:00 AM – 10:00 PM Daily

Customer Support

Email service@yoxnim.com or call 13423781091. Support is available daily from 8:00 AM to 10:00 PM. We aim to respond within 24 hours; investigations can require longer.

Order Inquiries

Include your order number and checkout email. For damaged, incomplete or incorrect items, send clear photos of the pillow, label and packaging. Keep the packaging while we review the issue.

Choosing a Pillow

Tell us which sleep pillow, body cushion, reading support or travel cushion interests you. Product pages provide item-specific dimensions, materials and care details.

Return Assistance

Contact us before shipping anything back. Approved requests receive a designated return address and instructions. The registered address is not automatically a return warehouse.

Business Information

Brand
yoxnim
Legal Company
Quanzhou Kaying Trading Co., Ltd.
Legal Representative
Zhu Ming
Website
yoxnim.com
Address
No. 782, Area A2, Qinggong New City, Yongchun County, Fujian, China (Cluster Registration)
Email
service@yoxnim.com
Phone
13423781091
Hours
8:00 AM – 10:00 PM Daily